For cancellations before April 30, 2021:

Park Terrace is allowing guests to cancel without penalty by 6 pm (hotel local time) day of arrival for existing and new bookings through April 30, 2021. Please note bookings with our extended stay program have a different cancellation policy. See our Extended Stay program for details: https://parkterracehotel.com/extended-stay/

For cancellations after April 30, 2021:

We allow free cancellations and changes until 6 pm (hotel local time), 48 hours prior to arrival. Any cancellations or modifications made after that time are subject to a charge of one night’s room plus tax. Please note there are no cancellations or changes allowed on reservations booked under the Non-Refundable Rate. Please note bookings with our extended stay program have a different cancellation policy. See our Extended Stay program for details: https://parkterracehotel.com/extended-stay/

Pets are permitted. Please call or email us (212.781.6400 / info@parkterracehotel.com) for more details on charges and policies.

Check-in time is 3:00 PM; check-out time is 12:00 PM. Late check-out can be arranged for a minimal charge if available at the time of check-in. For early check-in, guests will need to reserve the room night before and let the hotel know so that we can make sure your room is ready for you upon arrival. If you arrive early and a room is ready, you can also check in early free of charge. In this case, maid service will not be provided until the following day unless specifically requested and paid for.

We are happy to store your luggage either on arrival in the morning if there are no rooms available to check into or upon departure. Our concierge can do this for you.

Park Terrace Hotel does not offer room service at the moment. Check the Smart TV in each room for directions on how to order from Caviar. The charges will go directly onto your hotel bill. We will coordinate delivery to your room.

Same day dry cleaning and wash and fold services are available for a fee.

Guests must be at least 21 years old to check in our rooms.

Complimentary high-speed Wi-Fi is available in all guest rooms and throughout our hotel.

Self-Parking (validated) is available.

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