Touchless Arrival Guest Rooms Cleaning Employee Safety Food & Beverage Fact Sheet

Certified Safe & Clean Program Certified Safe & Clean Program

Park Terrace Hotels’ mission has always been to provide a safe haven for business travelers and urban explorers. As we all face the effects and implications of COVID-19, we remain even more committed to the health and safety of our team members and guests. In an effort to further improve our already thorough cleaning guidelines, we have thoughtfully and methodically enhanced every aspect of our cleaning and safety procedures as part of the “PTH Certified Safe & Clean Program”. Our program not only adheres to the guidelines set forth by the Center for Disease Control and Prevention (CDC) in the US, the National Health Service (NHS) and the Health and Safety Executive (HSE) in the UK, and the World Health Organization (WHO), but is also certified by both medical and industry experts in terms of cleaning products, cleaning procedures and materials. Park Terrace will go through strict, frequent audits to ensure compliance and adherence to the program.

We are prepared and eager to welcome you back into a safe and comfortable Park Terrace Hotel.
We hope to see you soon.


John Paul Nichols,
Chief Executive Officer

How our program is certified

  • Diversey is a global provider of cleaning and disinfecting products to hospitality,
    healthcare and retail facilities.
  • They will certify how and where we clean (procedures) and the products we use (standards).

  • Bureau Veritas is a global leader in testing, inspection and compliance of hotel cleanliness.
  • They certified and audited the procedures we are taking to assure the health, safety and hygiene conditions of our hotels and personnel.

  • Corporate Medical Advisors (CMA) are medical experts providing health advisory services in the context of the COVID-19 pandemic. They are a part of International SOS – a leading medical services and security company.
  • They provided guidance and counsel on PTH’s Certified Safe & Clean Program, and continue to provide ongoing inspection and customization of the program.

Arrival Experience Arrival Experience

  • Check in using our mobile website
  • Kiosk check in using your mobile phone
  • Learn More>

Guest Rooms Guest Rooms

  • Text messaging with hotel staff
  • TV remote controlled with mobile phone
  • Contactless room delivery and pick up
  • Learn More>

Enhanced Cleaning and Guest Protocols Enhanced Cleaning and Guest Protocols

  • Medical guidance & consulting with COVID-19 safety protocols
  • Increased frequency of high-touch areas with EPA certified to kill COVID-19 disinfectants
  • Additional hand sanitizer stations in public areas
  • Focus on hotel air quality by increased cleaning of HVAC systems, changing of filters, and introduction of outside air
  • Learn More >

Employee Safety and Training Employee Safety and Training

  • Training on the new enhanced cleaning process
  • Frequent cleaning of team member common areas
  • Learn More >

Food and Beverage Food and Beverage

Program Fact Sheet Program Fact Sheet

We will continue to adjust and enhance our program as recommended by our certification partners and by the guidelines and regulations of local and federal governments, the CDC, WHO and NHS.

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